Terms and Conditions

2. Conclusion of contract, term and termination

• The contract is concluded upon registration of a free account or upon completion of the checkout process for a paid subscription.
• Paid subscriptions run monthly or annually as selected and renew automatically for the same period unless terminated before the end of the current billing period.
• Termination is available at any time in the customer account or through the payment portal and requires no justification.
• The right of either party to terminate for cause remains unaffected.
• The account and all data can be exported and permanently deleted at any time under “Account & privacy”. Deletion ends the contract; data is removed in accordance with the data processing agreement.

3. Prices and payment

The prices shown on the pricing page at the time of the order apply. Fees are charged in advance for the respective term.

The provider is a small business within the meaning of section 19 of the German VAT Act. No value added tax is charged and none is shown.

Payments are processed by Stripe Payments Europe, Ltd. If the customer defaults on payment, access may be suspended after prior notice until the outstanding amount has been settled.

The 14-day money-back guarantee advertised on the pricing page applies to the first paid subscription. On request within that period the customer receives a full refund of the fee paid for the current period.

4. Scope of services and availability

The functional scope follows the selected plan including the quotas stated there. The provider develops the service on an ongoing basis and may change individual features provided the contractual purpose is not materially impaired.

No specific availability is warranted; there is no service level agreement. Maintenance windows, further development and faults may lead to temporary restrictions. The provider endeavours to announce planned maintenance and to keep outages short.

5. Customer obligations

• The customer may only upload content they are entitled to have processed and ensures that they hold the necessary rights and, where applicable, consents.
• The customer reviews every generated answer before use and approves it on their own responsibility.
• The customer does not upload unlawful content and does not circumvent technical restrictions of the service.
• Access credentials must be kept confidential. The customer informs the provider without undue delay of any indication of unauthorised use of their account.

6. Rights in content

The customer retains all rights in the documents they provide and in the answers they approve. The provider receives only a simple right, limited to the term of the contract, to process this content for the purpose of performing the contract. Customer content is not used to train the provider's own or any third-party AI models.

7. Data protection and processing on behalf of the customer

The processing of personal data is governed by the privacy policy. Where the provider processes personal data on behalf of the customer, the data processing agreement under Art. 28 GDPR applies in addition and takes precedence over any conflicting provisions of these terms. 7. Data protection and processing on behalf of the customer · moin@kristianhoffmann.de

8. Warranty and liability

The provider is liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulently concealed defects and under the German Product Liability Act.

In cases of slightly negligent breach of an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance the customer may regularly rely (cardinal obligation), liability is limited to the foreseeable damage typical for this type of contract. Liability for slight negligence is otherwise excluded.

The drafts produced by the service are based on automated processing and may be inaccurate or incomplete. The provider is not liable for damage arising from the customer adopting a draft without review.

For loss of data the provider is liable only up to the expenditure that would have been necessary to restore the data had the customer backed it up properly and regularly.

9. Changes to these terms

The provider may amend these terms where this is necessary to reflect changes in law, case law or the further development of the service, and where the customer is not unreasonably disadvantaged. The provider announces changes in text form at least six weeks before they take effect. If the customer does not object before the changes take effect, they are deemed accepted; the announcement draws separate attention to this effect. If the customer objects, either party may terminate the contract with effect from the date the changes take effect.

10. Final provisions

• The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
• If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the provider's registered office.
• The provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
• Should any provision of these terms be or become invalid, the validity of the remaining provisions remains unaffected.